Frequently asked questions

Understand your visit.
Explore the details.

From an email link to the facts. These answers explain Freshwater Funds, loan requests, and your choices.

Questions, answered

More clarity,
before you continue.

Read about the email, the service, and the choices ahead of you.

Does the email mean I have a loan offer?

Freshwater Funds lets you explore how a request is submitted to independent lenders. The email is an introduction to the website, and does not determine whether you will receive an offer. A loan offer can only come from a lender after its review.

Is Freshwater Funds a lender?

Freshwater Funds is a connecting service, not a lender. Independent lenders make their own credit decisions and set the terms of any loan they offer.

What should I review if I receive an offer?

Read the Annual Percentage Rate (APR), fees, payment schedule, total repayment amount, and any conditions. Before accepting a loan, read the lender’s costs, payment dates, and conditions. Consider the total repayment amount as well as the individual payments.

Do I have to accept an offer?

You choose whether to accept any offer made by a lender. Freshwater Funds does not require you to accept a loan simply because you visit this website or submit a request.

How can I stop receiving emails?

Use the unsubscribe link in the email you received, or the Unsubscribe page. You do not need to submit a loan request to unsubscribe.

Who can help with an existing loan?

Contact your lender directly about payments, changes, or an existing agreement. For questions about using Freshwater Funds, visit our contact page.

When you’re ready

Start with a clearer understanding.

Submitting a request does not ensure that a lender will make an offer.

Begin with a loan request