Contact Freshwater Funds

A question before
your next step?

Find the appropriate contact for website questions, email preferences, or an existing loan.

Website support

For questions about using Freshwater Funds, email our website support address. Please do not include bank details, your Social Security number, or other sensitive information.

[email protected]

Email preferences

To stop marketing emails, use the unsubscribe link in the message you received or open the unsubscribe page below. No loan request is needed.

Open unsubscribe page

Already have a loan?

Contact your lender using the details in your loan agreement. Freshwater Funds cannot manage payments, change loan terms, or provide account balances.

Questions, answered

A few things
worth knowing.

Read about the email, the service, and the choices ahead of you.

Does the email mean I have a loan offer?

Freshwater Funds lets you explore how a request is submitted to independent lenders. The email is an introduction to the website, and does not determine whether you will receive an offer. A loan offer can only come from a lender after its review.

Is Freshwater Funds a lender?

Freshwater Funds is a connecting service, not a lender. Independent lenders make their own credit decisions and set the terms of any loan they offer.

What should I review if I receive an offer?

Read the Annual Percentage Rate (APR), fees, payment schedule, total repayment amount, and any conditions. Before accepting a loan, read the lender’s costs, payment dates, and conditions. Consider the total repayment amount as well as the individual payments.

Do I have to accept an offer?

You choose whether to accept any offer made by a lender. Freshwater Funds does not require you to accept a loan simply because you visit this website or submit a request.